Category Archives: Administration

BusinessObjects Administration

“Relationship would not be a tree after update so bailing”

Sometimes a connection cannot be promoted by Promotion Management with the error:

Resolution Status=Copied, Dependency Status=All the required dependencies are included., Commit Status=Commit attempted and failed., Promotion Status=Failure : Relationship would not be a tree after update so bailing.

It may help to promote connection using BiarEngine. This can display a better message explicitly saying object’s ID causing the dependency issue, for instance:


How to Use Reposcan to Repair CMS and FRS

This post describes the steps to repair CMS database and Filestore using SAP BusinessObjects reposcan.exe.

Note that this may delete some items from CMS or Filestore if the dependencies are not found. Make sure that you have made necessary backups before applying reposcan.

You can run the tool without repairing option (or with -repair off). This will scan the environment and make the report of inconsistencies which will be saved to the output folder.

1. Create folder C:\Reposcan
2. Create file reposcan.ini in the folder

-dbdriver sqlanywheredatabasesubsystem 
-connect "UID=dba;PWD=1-Password;DSN=BI4_CMS_DSN"
-dbkey "[[qoNXDD3yCYuHLyTpqyj9Cw]]"
-inputfrsdir "C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\FileStore\Input"
-outputfrsdir "C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\FileStore\Output"
-outputdir "C:\Reposcan"
-repair on

For Oracle, the first two line should be:

-dbdriver oracledatabasesubsystem 
-connect "UID=<user>;PWD=<password>;DSN=<dsn>"

For SQL Server:

-dbdriver sqlserverdatabasesubsystem 
-connect "UID=<user>;PWD=<password>;DSN=<dsn>"

The value for dbkey can be found in Central Configuration Manager under CMS Cluster Key Configuration:
Here you can also see DNS under CMS System Database Configuration.

3. Create file reposcan.bat

"C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\reposcan.exe" -optionsfile "C:\Reposcan\reposcan.ini"

4. Run the file reposcan.bat

You can get the list of all commands running the reposcan without options:

"C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\reposcan.exe"

Tool for updating non-Administrator group

BO 4.x has a possibility to customize the user interface of Web Intelligence for specific groups of users. For instance, you may want to hide “Design Mode” interface elements for report viewers who are not supposed to edit reports.


This can be done in Central Configuration Management in Groups:



The problem is that the change will be applied for all users who belong to the group. If a report designer belongs to the group, it will not be able to see the disabled interface elements even if the user belongs Administrators group.

A solution is to create a group of non administrators group (say Others) and apply user interface customization for this group.

However it is a tedious work to maintain two groups Administrators and Others. I have created a tool which allows to maintain the Others group. If a user is not Administrators group (e.g. new user) or if it is removed from Administrators group, the tool will add the user to Others group. If a user is added to Administrators group, it will be deleted from Others groups.

Here is the link to archive:

The archive includes executable and source code:

The batch file has the following parameters you may need to change.

The location of BusienssObjects:

set BO=C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0

BO Administrator credentials:

set BOADMIN=Administrator
set BOSERV=localhost
set BOAUTH=secEnterprise

The groups names:

set EVERYONE=Everyone
set ADMIN=Administrators
set OTHERS=Others

HTTP Status 500 Bad tag encountered: 78

HTTP Status 500 – com.wedgetail.idm.sso.ProtocolException: com.wedgetail.idm.spnego.server.SpnegoException: Bad tag encountered: 78


See SAP Note 1799488.

Single sign on does not work by default for LaunchPad on the server machine. This behavior is by design as the servers are unable to pass Vintela filter.

Use the following URL to access LaunchPad on the server: http://localhost:8080/BOE/BI/logonNoSso.jsp

You may want to modify the LaunchPad link properties in Start Menu to use logonNoSso.jsp.

How to Change Banner in LaunchPad

This is a quick and dirty solution to change the banner in LaunchPad.


Do not forget to backup the files before any change. See SAP note 1659690 for a better solution.

  • Stop Tomcat.
  • Replace the file C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF\eclipse\plugins\webpath.InfoView\web\images\SAP_logo_reg.png with desired logo (preferred dimensions: 63 x 31 px).
  • Delete all folders under C:\Program Files (x86)\SAP BusinessObjects\tomcat\work\Catalina\localhost
  • Start Tomcat.
  • The users will need to delete temporary files in browser to see the change. In IE, Tools > Internet Options > General, Delete under Browsing history:


Refresh button text in Web Intelligence reading mode

The Refresh button in 4.1 looks quite anonymous. It is possible to get the “Refresh” text back.


You can edit file

C:\Program Files (x86)\SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF\eclipse\plugins\webpath.AnalyticalReporting\web\webiDHTML\viewer\language\en\scripts\UIDefinition.js

and change the line

,{actionId:”refreshDPMenu”, text:”}



The button has actually text but it is overriden with empty string.

You will also need to update this file in tomcat work folder.


(The users might need to clear temporary files in order to see the change)


PS. This is probably not the right way to do this but it seems to be the most straightforward.

BusinessObjects BI Tomcat logs

BO BI 4 Tomcat generates some logs in the root folder such as SBOPWebapp_BIlaunchpad, SBOPWebapp_CMC, SBOPWebapp_Mobi_Server:


To move the logs to another folder, add Tomcat Java option

-Duser.home=C:\Program Files (x86)\SAP BusinessObjects\BO Logs

BO Logs

Re-deploying BusinessObjects XI 3.1 web applications

These steps describe the procedure for re-deploying web applications for BO XI 3.1 with Tomcat 7. Re-deploying is required, for instance, if you uninstall a language pack from Business Objects.

  • Stop Tomcat
  • Backup Tomcat7 folder located in Business Objects folder
  • Remove all applications except ROOT, manager, host-manager, docs, examples (these are Tomcat applications) from Tomcat7\webapps
  • Remove all subfolders from Tomcat7\work\Catalina\localhost
  • Start cmd.exe as Administrator
  • Change directory to deployment located in Business Objects folder
  • Run wdeploy tomcat7 deployall
  • If the message is “BUILD SUCCESSFUL”, the application are successfully deployed.
  • Start Tomcat and check web applications.

XI 3.1 Issue with Excel Data Provider


A Webi document has a query based on Excel (Excel data source). The document can be refreshed in Web Intelligence Rich Client, but it fails in Infoview with WIS 30270 error. The following errors appear in the log:

ExtensionFactoryImpl.cpp:201:void __thiscall WICDZExt::ExtensionFactoryImpl::createRemoteExtension(const 
class WICDZExt::ExtensionDescriptor &,struct WICDZExt::IExtension **): TraceLog message 24650
2014/10/17 09:02:31.474|>>|E| |13916|15036| |||||||||||||||ExtensionFactoryImpl::createRemoteExtension 
has failed : ExtensionFactoryImpl.createExtension has failed : java.lang.Exception: extension creation failed : null object
ExtensionFactoryImpl.cpp:202:void __thiscall WICDZExt::ExtensionFactoryImpl::createRemoteExtension(const 
class WICDZExt::ExtensionDescriptor &,struct WICDZExt::IExtension **): TraceLog message 24651
2014/10/17 09:02:31.474|>>|E| |13916|15036| |||||||||||||||java.lang.Exception: extension creation failed : null object
      at com.businessobjects.cdz_ext.ExtensionFactoryImpl.createExtension(Unknown Source)
      at com.businessobjects.cdz_ext.server.ExtensionFactoryServant.createExtension(Unknown Source)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(
      at java.lang.reflect.Method.invoke(
      at com.businessobjects.framework.servers.platform.adapters.ebus.orb.CommonTransportInterceptor.invoke(
      at com.businessobjects.framework.servers.common.proxy.cglib.MethodInterceptorChain.intercept(
      at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcdz.WICDZExtensions.ExtensionFactoryPOA$$EnhancerByCGLIB$$9792817d.createExtension(<generated>)
      at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcdz.WICDZExtensions.ExtensionFactoryPOA._OB_op_createExtension(Unknown Source)
      at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcdz.WICDZExtensions.ExtensionFactoryPOA._invoke(Unknown Source)
      at com.businessobjects.framework.servers.platform.adapters.ebus.orb.ThreadPoolDispatchStrategy$
      at java.util.concurrent.Executors$
      at java.util.concurrent.FutureTask$Sync.innerRun(
      at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(
      at java.util.concurrent.ThreadPoolExecutor$
kc3dsxls.cpp:276:long __thiscall tbXlsDS::xtDSExcel::CreateXDS(void): TraceLog message 24652

AddNode.bat -name LOCALHOST -update -cms LOCALHOST:6400 -user Administrator -password “” -siaport 6410