Tag Archives: service pack

How to determine BusinessObjects service pack and fix pack

Method 1. Software Inventory Tool

The best way to determine the current version is through Software Inventory Tool. It has complete history of your BOE updates.

Method 2. CMC Settings

If you don’t have access to the server with the BOE, you can check the metrics of BusinessObjects servers.

Open CMC, go to Settings. In the properties, you will find the Product Version. Lookup BOE SP/FP using the reference table below.

Method 3. BO Executable Version

If you have access to file system of the server, you may find the following method to be the quickest.

Browse to the folder with BO installation. For example:

C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_86

Right-click the busobj.exe file, click Properties, on the the Version tab. Lookup BOE SP/FP using the reference table below.

Reference

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