How to determine BusinessObjects service pack and fix pack

Method 1. Software Inventory Tool

The best way to determine the current version is through Software Inventory Tool. It has complete history of your BOE updates.

Method 2. CMC Settings

If you don't have access to the server with the BOE, you can check the metrics of BusinessObjects servers.

Open CMC, go to Settings. In the properties, you will find the Product Version. Lookup BOE SP/FP using the reference table below.

Method 3. BO Executable Version

If you have access to file system of the server, you may find the following method to be the quickest.

Browse to the folder with BO installation. For example:

C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_86

Right-click the busobj.exe file, click Properties, on the the Version tab. Lookup BOE SP/FP using the reference table below.

Reference

BOE XI 3.x

12.0.0.y BOE XI 3.0
12.0.x.y BOE XI 3.0 FPx
12.1.0.y BOE XI 3.1
12.1.x.y BOE XI 3.1 FP1.x
12.2.0.y BOE XI 3.1 SP2
12.2.x.y BOE XI 3.1 SP2 FP2.x
12.3.0.y BOE XI 3.1 SP3
12.3.x.y BOE XI 3.1 SP3 FP3.x

BOE XI R2

11.5.0.313 BO XIR2 RTM
11.5.3.417 BO XIR2 + SP1
11.5.7.608 BO XIR2 + SP1 + MHF1
11.5.7.811 BO XIR2 + SP1 + MHF1 + CHF16
11.5.7.852 BO XIR2 + SP1 + MHF1 + CHF17
11.5.7.1048 BO XIR2 + SP1 + MHF1 + CHF20
11.5.8.826 BO XIR2 + SP2
11.5.8.826 BO XIR2 + SP2 + FP2.1
11.5.8.939 BO XIR2 + SP2 + FP2.2
11.5.8.963 BO XIR2 + SP2 + FP2.3
11.5.8.998 BO XIR2 + SP2 + FP2.4
11.5.8.1030 BO XIR2 + SP2 + FP2.5
11.5.8.1061 BO XIR2 + SP2 + FP2.6
11.5.8.1111 BO XIR2 + SP2 + FP2.7
11.5.8.1187 BO XIR2 + SP2 + FP2.8
11.5.8.1237 BO XIR2 + SP2 + FP2.9
11.5.9.1076 BO XIR2 + SP3
11.5.9.1101 BO XIR2 + SP3 + FP3.1
11.5.9.1138 BO XIR2 + SP3 + FP3.2
11.5.9.1176 BO XIR2 + SP3 + FP3.3
11.5.9.1202 BO XIR2 + SP3 + FP3.4
11.5.9.1227 BO XIR2 + SP3 + FP3.5
11.5.9.1265 BO XIR2 + SP3 + FP3.6
11.5.9.1330 BO XIR2 + SP3 + FP3.7
11.5.9.1378 BO XIR2 + SP3 + FP3.8
11.5.9.1449 BO XIR2 + SP3 + FP3.9
11.5.10.1263 BO XIR2 + SP4
11.5.10.1298 BO XIR2 + SP4 + FP4.1
11.5.10.1332 BO XIR2 + SP4 + FP4.2
11.5.10.1358 BO XIR2 + SP4 + FP4.3
11.5.10.1404 BO XIR2 + SP4 + FP4.4
11.5.10.1426 BO XIR2 + SP4 + FP4.5
11.5.10.1460 BO XIR2 + SP4 + FP4.6
11.5.10.1491 BO XIR2 + SP4 + FP4.7
11.5.10.1554 BO XIR2 + SP4 + FP4.8
11.5.10.1619 BO XIR2 + SP4 + FP4.9
11.5.10.1681 BO XIR2 + SP4 + FP4.10
11.5.10.1765 BO XIR2 + SP4 + FP4.11
11.5.10.1854 BO XIR2 + SP4 + FP4.12
11.5.11.1470 BO XIR2 + SP5
11.5.11.1545 BO XIR2 + SP5 + FP 5.1
11.5.11.1578 BO XIR2 + SP5 + FP 5.2
11.5.11.1610 BO XIR2 + SP5 + FP 5.3
11.5.11.1639 BO XIR2 + SP5 + FP 5.4
11.5.11.1673 BO XIR2 + SP5 + FP 5.5
11.5.11.1732 BO XIR2 + SP5 + FP 5.6
11.5.11.1797 BO XIR2 + SP5 + FP 5.7
11.5.11.1856 BO XIR2 + SP5 + FP 5.8
11.5.12.1838 BO XIR2 + SP6